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Frequently Asked Questions

What times are the shows?

Times for our performances run as follows:

A
ll evening performances:

Doors open: 6:00

Meal served: 6:30-7:30

Show: 8:00

Saturday matinee:    
Doors open:  11:00

Meal served:  11:30 – 12:30 

Show: 1:15 p.m.

Sunday matinee:  
Doors open: 12:00

Meal served: 12:30 – 1:30

Show at 2:00 p.m.


What are the ticket prices?

Individual ticket prices are as follows-

Saturday & Sunday Matinees                    $42.00 + tax

Sunday through Thursday Evenings           $45.00 + tax

Friday & Saturday Evening                       $49.00 + tax

Childrens Price - Any show                       $35.00 + tax

 

So The Alhambra Dinner Theatre is now Alhambra Theatre and Dining. Why is the name different?

The Alhambra name is synonymous in Jacksonville for live theatre, and has been for over 40 years. We are known for our high quality performances…and thus the word “theatre” has taken a more prominent position in our name. That is not to say that the meal is getting secondary attention. The Alhambra was also known for its meals….but not the way we want to be remembered. So we have commissioned Chef Matthew Medure to direct our menu and meals. And Dining connotes much more than dinner. We have lunch at our matinees and likely will have other meal choices as we expand our offerings—so dining is more appropriate than just “dinner.”

 

What are your policies?

To make the experience at Alhambra Theatre and Dining more pleasurable for our patrons, we have a published list of policies and present them here for you. A ticket purchase and your entrance to the theatre indicates that you accept and will adhere to these for the benefit of all:

1. For all other shows, as a courtesy to our performers and other patrons, children under the age of  5 (including infants) are not permitted in the theatre with the exception of kiddie shows.  All patrons must have a seat, including children. For safety, children are not allowed to sit on a parents lap.


2. While we want you to be comfortable, an evening at the Alhambra is an elegant affair and we encourage a standard of tasteful, business casual dress. Men should wear long pants and collared shirts. Sport jackets for men are encouraged, although no ties are required.

3. Credit Cards will be charged at the time of your purchase, and all sales are Non-Refundable. This ticket can be refunded only in the event that the Alhambra Theatre and Dining changes the attraction playing on the date for which the ticket was issued.

4. Seats may be exchanged for another performance if a minimum 24-hour advance cancellation notice is given prior to first scheduled attendance.  This gives us an opportunity to offer your seat for sale to others wishing to attend, as many performances sell out. If you wish to change your reservation with less than 24 hours remaining before the intended performance, a $15 fee will be charged for changing your reservation.  The remaining balance will be kept on file with us to be used as a House credit, only to be used for future perfomances.  This can not be used for tip, or beverage purchases.  

In the event that you are a no-show, NO exchanges, credits or refunds will be issued. If a ticket exchange is made for a lesser price admission, no refund or credit will be issued for the difference. In the event of an exchange for a higher priced admission, the additional due will be collected by Alhambra Theatre & Dining prior to admission.

5. Purchase to a performance is a revocable license and may be taken up and admission refused upon refunding the purchase price appearing hereon.

6. If you are late to a performance, timing of seating you at your table will be at the discretion of the Theatre so as to cause minimal disruption to other theatre patrons.

7. Due to restrictions in place by Actor's Equity Association, photography and the use of recording devices are prohibited during the show.

8. As a courtesy to other patrons, please remember to silence all cell phones prior to the performance.

9. Entertainment card discounts are valid for Tuesday, Wednesday and Sunday Evening performances only.


 

Are the prices the same?

We understand that times are tight for many. Today’s economy has been brutal for lots of folks—including the theatre in its recent past. So, in response to this, even with our major expenditures in revamping the theatre, we have pledged no increases in ticket prices for the current 2012 season. We hope this will allow our long standing patrons to continue to enjoy the theatre, and for those yet to experience the theatre, a compelling value proposition for you to join us. Where else can you get a fine meal and a live show for $49 (or less) per person?

 

What has changed?

The look of the theatre. New paint, new carpet, new restrooms (including one with family access), new theatre walls, new table cloths, flatware, glasses, plates, seating. New menu with delicious food, new library with fireplace. Along with the “big-picture” items, we are also addressing many not so visible items—the steps are easier to navigate, our fire alarm system has been upgraded, roominess in many seating areas is increased. Our coffee and beverage service equipment is new, a completely new computerized sales and seating computer system has been implemented and several procedural changes that our staff are now utilizing, are all making the Alhambra experience more enjoyable for you.

Many of our changes are yet to come. We have instituted a process of continuous improvement, so each time you visit us this season you will see incremental enhancements—all to improve and enhance your night out with us. If you have a comment, question or suggestion, we are happy to hear from you. Just send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will read and consider every one of your comments.

I am a previous patron-how do I update my information with you?

Send us an email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it and give us—

  1. Your name as it appeared on your season ticket
  2. Your reservation number, season ticket number, seating assignment and number in your party.
  3. Your email. This is the best way for us to reach you timely.
  4. Your phone and physical address so that we can correspond with you regarding your tickets and keep you apprised of our progress at the theatre.
  5. Lastly, you can call the box office at 641-1212. Please understand, the box office often experiences a very high call volume, so there may be a delay in getting to your call. Please be patient with us. Your call is very important to us and we will be back with you as soon as we can with attention to your needs our highest priority.

 

 

I have a comment, where do I send it?

There is nothing we like better than hearing from our loyal patrons. We hope that it is a note on how much you enjoyed the performance, our upgraded menu and delicious food, the attention of our wait staff and our hospitality…but if there is an area that needs attention, we want to hear that, too. There is not one thing we do that we can’t learn to do better—your feedback will help us in that regard. Send a note to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Can you tell me about the food experience at the new Alhambra?

We will be happy to do that! 

After two years of preparing its food offsite, Alhambra Theatre & Dining will resume preparing its food in it kitchens under the leadership of new Executive Chef DeJuan Roy.

Since reopening in 2009, the food served at the Alhambra has been provided by chef Matthew Medure's takeout business, located in San Marco.

The Alhambra’s new executive chef, who helped design the renovated kitchen, is also bringing with him his own staff, including Sous Chef Christine Seely and Pastry Chef Cheryl Sheppard. 

Alhambra managing partner Craig Smith praised Medure's contributions to helping revive the theater, which closed for two months in late 2009.

"Our intent always was for Matthew to help us right the ship, and then help us transition to an internal team with a real kitchen of our own," Smith said.

Having its own kitchen and staff provides the Alhambra an opportunity to host special events such as luncheons, fundraisers, corporate outings, weddings and parties, Smith said. It will also allow the Alhambra to better match special dietary needs and requests.

Roy was previously the Executive Chef at 95 Cordova in St. Augustine. Prior to that, he served as executive chef of The Plantation Room at the Celebration Hotel in Celebration, Fl. A graduate of the Cooking and Hospitality Institute of Chicago, Roy has nearly 20 years of culinary experience. He has lived in Jacksonville for 15 years.

What about the shows? Are they going to be the same quality?

The Alhambra stage has been home to many great performances—and great performers. Bob Denver (Gilligan), Sid Caesar, Omar Shariff, Bob Crane (Hogan’s Heroes) have all graced the stage at the Alhambra. Betty Grable made her very last appearance right here on the Alhambra Stage. We have also launched the careers of many a star right here on the Alhambra stage—including Leanza Cornett—former Miss America and TV star of Animal Planet.

So, to get to the point, our very own Tod Booth will continue to be the creative behind all of our stage talent. His unique abilities to locate existing talent and find new up-and-comers will continue to be an integral part of the Alhambra theatrical offering. We are so pleased that he has agreed to stay with us, and we are certain that you will continue to enjoy the professional theatre you have come to expect at the Alhambra.

 

Are new shows coming?

Is there a particular show you would like to see at the Alhambra? While we can't make any specific promises, we do take into consideration all comments from our patrons.  Email us on what shows you would like to see at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

I have seen lots of changes over the past several months. Are you guys through yet?

Not hardly. Continuous improvement is our mantra. So while most of the visual improvements are evident like our recently completed garden and fountain, and our nearly complete computerized, electronic sign--there are still many behind the scenes (ok- bad pun, but oh so accurate!) changes taking place. Upgrades to our climate control system continue, and our roof is being reflective coated for energy efficiency. The backstage, food preparation area and actor dressing rooms are on the list for upgrades as well as our parking lot--that will soon be coated and re-striped. It takes a lot of work and continued investment to keep the theatre in top shape, and we appreciate your ongoing support which makes it all possible.

How do I audition for upcoming shows?

Audtion information is periodically updated on our website for those interested in participating on the theatrical side of our operations.The creative folks at the theatre are always looking for budding talent--and they are also often away scouting new plays, techniques and ways to keep the theatre experience fresh. You may send us a note anytime at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

What is your Dress code?

As in the previous years of Alhambra, we are asking for a nice dress.  Alhambra is the ocassion to get dressed up and enjoy an amazing evening of fine dining and Broadway quaility productions.  We ask no Jean, T-Shirts, flip flops.  A business casual attire.  

 

 

 

Book Your Tickets

Ticket Prices:

Matinees - $42.00 + tax per person
**No Show on Mondays**
Sunday - Thursday Evenings $45.00 + tax per person
Friday and Saturday Evenings $49.00 + tax per person

Children 12 & under $35.00 + tax per person (no children under 5 years of age)
Military Discount $2.50

Group prices based on 20 or more, call for prices.



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