FAQs1. What times are the shows?
Times for our performances run as follows:
Doors open:
Show: 7:30
Saturday matinee: Doors open:
Show: 1:15
Sunday matinee: Doors open:
Show at 2:00 pm
* Note: For the Wedding Singer Only evening show times seating begins at 6:00. Dinner served from 6:30-7:30. Show begins at 8:00.
- What are the ticket prices?
Individual ticket prices are as follows-
Saturday & Sunday Matinees $42.00 + tax
Sunday through Thursday Evenings $45.00 + tax
Friday & Saturday Evening $49.00 + tax
Childrens Price - Any show* $35.00 + tax
*Due to the mature theme of the Wedding Singer, absolutely no one under the age of 18 will be admitted to that show.
- So The Alhambra Dinner Theatre is now Alhambra Theatre and Dining. Why is the name different?
The Alhambra name is synonymous in Jacksonville for live theatre, and has been for over 40 years. We are known for our high quality performances…and thus the word “theatre” has taken a more prominent position in our name. That is not to say that the meal is getting secondary attention. The Alhambra was also known for its meals….but not the way we want to be remembered. So we have commissioned Chef Matthew Medure to direct our menu and meals. And Dining connotes much more than dinner. We have lunch at our matinees and likely will have other meal choices as we expand our offerings—so dining is more appropriate than just “dinner.”
- What are your policies?
To make the experience at Alhambra Theatre and Dining more pleasurable for our patrons, we have a published list of policies and present them here for you. A ticket purchase and your entrance to the theatre indicates that you accept and will adhere to these for the benefit of all:
1. *FOR CINDERELLA, THERE ARE NO AGE RESTRICTIONS* Due to the appeal of Cinderella to our younger patrons as well as our "established" patrons, we are relaxing the age limitations for this summer engagement of Cinderella.
For all other shows, as a courtesy to our performers and other patrons, children under the age of 5 (including infants) are not permitted in the theatre with the exception of kiddie shows. All patrons must have a seat, including children. For safety, children are not allowed to sit on a parents lap.
2. While we want you to be comfortable, an evening at the Alhambra is an elegant affair and we encourage a standard of tasteful, business casual dress. Men should wear long pants and collared shirts. Sport jackets for men are encouraged, although no ties are required.
3. Credit Cards will be charged at the time of your purchase, and all sales are Non-Refundable. This ticket can be refunded only in the event that the Alhambra Theatre and Dining changes the attraction playing on the date for which the ticket was issued.
4. Seats may be exchanged for another performance if a minimum 24-hour advance cancellation notice is given prior to first scheduled attendance. This gives us an opportunity to offer your seat for sale to others wishing to attend, as many performances sell out. If you wish to change your reservation with less than 24 hours remaining before the intended performance, a $15 fee will be charged for changing your reservation.
In the event that you are a no-show, NO exchanges, credits or refunds will be issued. If a ticket exchange is made for a lesser price admission, no refund or credit will be issued for the difference. In the event of an exchange for a higher priced admission, the additional due will be collected by Alhambra Theatre & Dining prior to admission.
5. Purchase to a performance is a revocable license and may be taken up and admission refused upon refunding the purchase price appearing hereon.
6. If you are late to a performance, timing of seating you at your table will be at the discretion of the Theatre so as to cause minimal disruption to other theatre patrons.
7. Due to restrictions in place by Actor's Equity Association, photography and the use of recording devices are prohibited during the show.
8. As a courtesy to other patrons, please remember to silence all cell phones prior to the performance.
9. Entertainment card discounts are valid for Wednesday and Sunday Evening performances only.
10. Gift Certificates purchased under the prior ownership carry a $15 transfer fee. The new theatre has received no revenue from those sales, however we will honor them provided the transfer fee is paid. This fee goes to cover our out-of-pocket expenses for royalty fees owed for your attendance. In no event can expired gift certificates be honored.
- Are the prices the same?
We understand that times are tight for many. Today’s economy has been brutal for lots of folks—including the theatre in its recent past. So, in response to this, even with our major expenditures in revamping the theatre, we have pledged no increases in ticket prices for the current 2010 season. We hope this will allow our long standing patrons to continue to enjoy the theatre, and for those yet to experience the theatre, a compelling value proposition for you to join us. Where else can you get a fine meal and a live show for $49 (or less) per person?
- What has changed?
The look of the theatre. New paint, new carpet, new restrooms (including one with family access), new theatre walls, new table cloths, flatware, glasses, plates, seating. New menu with delicious food, new library with fireplace. Along with the “big-picture” items, we are also addressing many not so visible items—the steps are easier to navigate, our fire alarm system has been upgraded, roominess in many seating areas is increased. Our coffee and beverage service equipment is new, a completely new computerized sales and seating computer system has been implemented and several procedural changes that our staff are now utilizing, are all making the Alhambra experience more enjoyable for you.
Many of our changes are yet to come. We have instituted a process of continuous improvement, so each time you visit us this season you will see incremental enhancements—all to improve and enhance your night out with us. If you have a comment, question or suggestion, we are happy to hear from you. Just send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will read and consider every one of your comments.
- I bought season tickets from the old Alhambra, and I understand they will be honored. What do I do? Will my seat assignments be the same?
When the Alhambra was purchased by the new owners, a decision was made to honor season tickets that had already been purchased. This is a significant investment made by the new owners---absolutely no money you paid for season tickets prior to October 30 comes to us. We are paying your season ticket expenses—food, royalties for the show rights, actor’s salary and all the expenses incurred for a night at the theatre—are being paid for by the new Alhambra. We want you to continue to support the Alhambra—and the best way to do that was for US to put our money where our mouth is. You have not lost your investment with your season ticket purchase. You have been a supporter of the Alhambra—and we want to support you! That is why we are making good on your tickets. We hope that you will continue to support us. We want to see you this season and next season. So when the next opportunity to support the Alhambra arrives, we hope you will remember us at that time.
On seating arrangements---
Some seating arrangements are slightly different. Additionally, when the new season started, we did not have access to the old computer system with all of the information from prior ticket-holders…and frankly many prior ticket holders cancelled their payments during the time that the theatre’s status was in question. So, to preserve your season ticket status, please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it to let us know that you would like to still join us this season. Please give us your confirmation number, the name that the season ticket was purchased under so that we can track your information and make sure you are still in the system. If you cancelled your transaction with your credit card company, we will ask you to initiate a new transaction to keep your season ticket active.
- I am a previous patron-how do I update my information with you?
Send us an email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it and give us—
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- Your name as it appeared on your season ticket
- Your reservation number, season ticket number, seating assignment and number in your party.
- Your email. This is the best way for us to reach you timely.
- Your phone and physical address so that we can correspond with you regarding your tickets and keep you apprised of our progress at the theatre.
- Lastly, you can call the box office at 641-1212. Please understand, the box office often experiences a very high call volume, so there may be a delay in getting to your call. Please be patient with us. Your call is very important to us and we will be back with you as soon as we can with attention to your needs our highest priority.
- I have a gift certificate from the old Alhambra, is it valid?
Your unexpired gift certificates still have value even though they were paid to the prior owners. In honoring your gift certificates, Alhambra Theatre and Dining receives none of the value that was paid for your gift certificate—but still want you to enjoy your gift. We apologize in advance, but find it necessary to charge a fee of $15 per ticket for gift certificate transfers to Alhambra Theatre and Dining from the old Alhambra Dinner Theatre. This expense goes to pay for show royalties that we must pay when you attend. We will cover the food and normal theatre operating expenses when you attend, but the royalty fees represent an out-of-pocket expense that must be paid over and above any of our local expenses, and we need your contribution on that expense.
- I have a comment, where do I send it?
There is nothing we like better than hearing from our loyal patrons. We hope that it is a note on how much you enjoyed the performance, our upgraded menu and delicious food, the attention of our wait staff and our hospitality…but if there is an area that needs attention, we want to hear that, too. There is not one thing we do that we can’t learn to do better—your feedback will help us in that regard. Send a note to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
- Can you tell me about the food experience at the new Alhambra?
We will be happy to do that!
One of our biggest coups is that Matthew Medure will be directing our food service. In the recent past, meals at the Alhambra have been lacking. That is no longer the case. Medure has quite the reputation of fine dining and great food. Delicious food is now part of our fare at Alhambra Theatre and Dining. Matthew’s newest enterprise, Take-Away Gourmet buffet was a perfect answer to our theatre’s menu and he has hit a home-run. Quality food at a reasonable expense is now what our patrons enjoy every time they visit the Alhambra. Rave reviews on food from those who have visited us recently confirms we have made the right decision in retaining Matthew.
- What about the shows? Are they going to be the same quality?
The Alhambra stage has been home to many great performances—and great performers. Bob Denver (Gilligan), Sid Caesar, Omar Shariff, Bob Crane (Hogan’s Heroes) have all graced the stage at the Alhambra. Betty Grable made her very last appearance right here on the Alhambra Stage. We have also launched the careers of many a star right here on the Alhambra stage—including Leanza Cornett—former Miss America and TV star of Animal Planet.
So, to get to the point, our very own Tod Booth will continue to be the creative behind all of our stage talent. His unique abilities to locate existing talent and find new up-and-comers will continue to be an integral part of the Alhambra theatrical offering. We are so pleased that he has agreed to stay with us, and we are certain that you will continue to enjoy the professional theatre you have come to expect at the Alhambra.
- Are new shows coming?
A common comment—is that our patrons would like to see new shows offered. While our current 2010 season is set due to commitments made prior, we have almost finalized the shows for the 2011 season and you will see many new shows never before seen onstage at The Alhambra. One of the comments we have heard is that you do not want to see "the same old shows" year after year. We heard you! We have implemented a policy that a show-with the possible exception of Christmas tradition shows-won't be repeated if on stage here in the last 9 years.
Is there a particular show you would like to see at the Alhambra? While we can't make any specific promises, we do take into consideration all comments from our patrons. Email us on what shows you would like to see at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- I have seen lots of changes over the past several months. Are you guys through yet?
Not hardly. Continuous improvement is our mantra. So while most of the visual improvements are evident like our recently completed garden and fountain, and our nearly complete computerized, electronic sign--there are still many behind the scenes (ok- bad pun, but oh so accurate!) changes taking place. Upgrades to our climate control system continue, and our roof is being reflective coated for energy efficiency. The backstage, food preparation area and actor dressing rooms are on the list for upgrades as well as our parking lot--that will soon be coated and re-striped. It takes a lot of work and continued investment to keep the theatre in top shape, and we appreciate your ongoing support which makes it all possible.
- How do I audition for upcoming shows?
Audtion information is periodically updated on our website for those interested in participating on the theatrical side of our operations.The creative folks at the theatre are always looking for budding talent--and they are also often away scouting new plays, techniques and ways to keep the theatre experience fresh. You may send us a note anytime at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- Do you have any employment opportunities?
While the majority of positions are staff, we are growing and are always looking for quality people. If you have restaurant and/or dinner theatre experience, we would love to hear from you. Send us an email with your resume attached to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Times for our performances run as follows:
Show: 7:30
Saturday matinee: Doors open:
Show: 1:15
Sunday matinee: Doors open:
Show at 2:00
Individual prices are as follows:
Saturday & Sunday Matinees $42.00 + tax
Sunday through Thursday Evenings $45.00 + tax
Friday & Saturday Evening $49.00 + tax
Childrens Price - Any show $35.00 + tax
